CUSTOMER SERVICE

CUSTOMER SERVICE

At I-Flow we focus on customer service and on-time delivery, you'll get the best on every project and every order.

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factory

I-Flow Service

Al I-Flow ci concentriamo sul servizio clienti e sulla consegna puntuale, otterrete il meglio su ogni progetto e ogni ordine.

customize

Soddisfare le vostre esigenze specifiche

I nostri ingegneri lavorano instancabilmente per innovare e migliorare i nostri prodotti per servire meglio i nostri clienti, personalizziamo i prodotti per soddisfare le esigenze del cliente.

Assegnazione diesperti reali

Assegnazione diesperti reali

I-Flow ha gli esperti di automazione delle valvole. Controlliamo ogni valvola prima che venga spedita.

Riparazione

Riparazione delle valvole (Valvole funzionanti correttamente)

Possiamo aiutare a riparare la maggior parte o tutte le vostre valvole hanno bisogno rapidamente ed efficiente.

FAQ

How can I trust your company?

A: We are verified Golden supplier and creditable company on Alibaba, we are focusing on the long term relationship with customers, we have worked with thousands of customers since company built 15 years ago, Including Fortune 500 companies. Customers always make highly complimentary remarks.

Why choose us?
A: 1. Genuine products with excellent quality and competitive price.

2. Cooperating with customers all over the world from more than 60 countries and regions, knowing the markets very well.

3. We have been specializing in flow control area for more than 15 years. Everyone can be rest assured working with us.

4. After-sale services will be highly-satisfying. Any problem and feed backs will be answered in short time.

What is the average lead time?

A: For samples, the delivery time is about 2-5 days. For batch production, the lead time is about 15-60 days after receiving the deposit payment. We can provide production schedule and related photos every two weeks. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for production drawings. If our lead times do not work with your deadline, please send your requirements with your sale. In all cases we will try to accommodate our production plan to your needs.

How to deal with after sales?

A: warranty time: 12 months from the shipment; and we will be responsible for all the quality problems. Longer warranty period could be provided with detailed request and discussion.

What's the package and how do you ship the goods?

A: Usually sea worthy plywood cases. We usually ship by sea. Train and air delivery are also optional.

What is your terms of delivery?

A: We accept EXW, FOB, CIF, DAP etc. You can choose the one which is the most convenient for you.